The Second Law of UX
UX Collective
OCTOBER 11, 2021
Nielsen’s law from 2000 stands as the first law of online UX. We should now acknowledge a second equally impactful truth about users. Photo by James Sutton on Unsplash Tool soup is a term I first heard when designing for developer experience. The phrase describes an extensive and disparate toolset relied on to get a range of work done. It also implies a sense of struggle and competing priorities.
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