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Product management plays a major role in defining UI/UX, product usability, features, and vis-à-vis the success of a SaaS business. Projectmanagers often lead the baton to strive and enhance user experience, the product development team follows scrum to achieve milestones, and the design team iterates solutions and makes changes if needed.
Indeed, some experts even predict that by 2030 , over twenty-five billion dollars worldwide will be spent solely on improving one’s consumer experience strategy! That’s advertising gold right there. What are the most critical customer experience management skills? How do I choose the right CXM technology?
After scouring the web and experimenting with numerous AI tools I am sharing my predictions for 2030 and beyond. Internet ‘2030’ The internet and the worldwide web have come a long way since 1996. Social media and advertising will be transformed too. Image created by Midjourney AI using a prompt from Danny Bluestone.
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